Updated Thursday June 11th, 2020

 

Carillon Vision Care has resumed in-office patient care with considerable safety protocols in place and expanded hours.

 

    • Our safety protocols are as follows: 
      • Fewer available appointments per day with extended appointment times to limit the number of people in the practice at any given time
      • We will be disinfecting patient contact areas before and after each patient with hospital grade wipes
      • All doctors and staff will be wearing masks for your safety
      • We kindly insist that all patients (adults and children over age 3) wear masks as well
      • No clipboards or pens will be used. Please fill out any paperwork prior to your visit (available by clicking here).
      • When you arrive for your appointment, please call Carillon at (847) 657-8787. We will have you wait in your car rather than the waiting room. 
      • When you enter the practice, we will ask you to thoroughly wash your hands and disinfect your cell phone. You will be then be immediately taken to an empty and cleaned exam room
      • To minimize contact between patients, we ask that you are the only one who comes to the appointment. If you absolutely must bring another individual – you will need to be together (during testing and the exam) throughout the entirety of your visit
      • We will continue to offer curbside pickup or direct shipping for all products ordered from our practice
      • All eyewear in our optical is cleaned with medical grade UV-Light sterilization after any human contact and optical desks will be wiped down in between patient encounters
      • Leo (our office therapy dog) will be staying home until it is deemed safe for therapy dogs to be visiting patients again
      • If your are an essential hospital worker, and you wear contact lenses made by CooperVision, please check out this FREE lens program we are currently offering

*All hours, policies, and protocols are subject to change per CDC Guidelines and as the local situation evolves